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Provider update

Candid vs Byte: what happened to both?

By Aligners.co Editorial Team

Candid ended its mail-order aligner service on January 24, 2022. Byte stopped taking new aligner patients on October 24, 2024. Neither Candid's mail-order kit nor Byte's at-home aligners are available today, so older prices and verdicts comparing the two no longer apply.

After January 24, 2022, the Candid Studios closed, and Candid has worked only through CandidPro, a system dentists and orthodontists use with their own patients. Byte's at-home aligners and impression kits were suspended by Dentsply Sirona and stayed suspended. CandidPro is now a doctor-directed service, while Byte has stopped accepting new aligner patients.

How the two used to compare

At the time, both Candid and Byte sold aligners you could start from home. Candid offered a home impression kit and also a scan at one of its own studios. Byte offered a home kit and sold an all-day plan and a night plan, plus a vibration device called HyperByte. Choosing between them meant weighing prices, payment plans, and retainers. Those prices described products that are no longer sold.

What Candid did next

On January 24, 2022 Candid said it was closing the direct-to-consumer business and all of its studios, and concentrating on CandidPro.

CandidPro is prescribed in a dental practice. Your dentist examines you, the aligners are made for that plan, and many of the later checks use photos you take at home. The practice sets the fee.

The CandidPro review explains how that service works today.

What happened to Byte

Dentsply Sirona suspended Byte aligner and impression-kit sales on October 24, 2024, in consultation with the FDA. On January 14, 2025 it said the at-home system would stay suspended and that Byte aligners would no longer be offered to new patients. Its filings say the Byte name will not be used in its future aligner business, while some people already in treatment may still receive support if they meet the company's criteria. The Byte page has the detail for former Byte customers.

What you can look at instead

The CandidPro review is the current account of doctor-directed Candid treatment. These guides describe how at-home treatment works now and how it differs from clinic aligners:

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Sources

  1. Candid. Direct-to-consumer closure and CandidPro, January 24, 2022Accessed September 28, 2026
  2. CandidPro. Patient siteAccessed September 28, 2026
  3. Dentsply Sirona. Byte aligner update, October 24, 2024Accessed September 28, 2026
  4. Dentsply Sirona. Byte repositioning, January 14, 2025Accessed September 28, 2026
  5. Dentsply Sirona. Form 10-K for the year ended December 31, 2025Accessed September 28, 2026