Byte aligners: what happened to Byte?

What happened

Dentsply Sirona said the October 2024 suspension came while it reviewed certain regulatory requirements for those products, and that the decision was taken in consultation with the US Food and Drug Administration. In the same announcement it said state rules, including expectations of a dental visit or X-rays, had already been weighing on the Byte business.

On January 14, 2025, Dentsply Sirona said it would keep supporting people already in treatment when that treatment was not unsuitable on clinical grounds, and that any future launch would need the appropriate regulatory clearances. Its annual report for the year ended December 31, 2025, says support has continued for Byte patients who were already in treatment and who meet the company's criteria. That support covers those existing cases. Someone starting aligners now would be starting a different product.

In the accounts for the end of 2024, Dentsply Sirona wrote off the Byte trademark after deciding the name would not be used in its future aligner business. The same filings say Byte technology and skills are being used inside Dentsply Sirona's other aligner work, including SureSmile. Dental practices prescribe SureSmile as its own system, with its own records and fee. Starting SureSmile means a new plan through a dentist.

If you already started with Byte

If you were already in treatment when sales stopped, Dentsply Sirona says support can continue when you meet the company's criteria. Meeting those criteria is decided by the company, case by case. Company filings record refund costs. Whether a former customer receives a refund depends on that person's account and how it is handled. Those filings do not create a refund for every former customer.

If your treatment was interrupted, speak to a dentist or orthodontist before deciding how to continue, and take your remaining aligners and any treatment plan you have.

If you finished treatment, your retainer now does the work of keeping your teeth in place. The American Association of Orthodontists (AAO) says teeth tend to shift back after treatment and that a retainer left out for even a few days may stop fitting. If yours is lost, cracked or tight, a dentist or orthodontist can make a new one from a fresh scan.

What the old Byte plans were

Byte sold mail-order clear aligners in the United States, including an all-day plan and an At-Night plan worn for about 10 hours. The kits were made from home impressions or a scan, and the company also sold a vibration device called HyperByte alongside the aligners. Older reviews compared those products, their prices and a lifetime guarantee. Those details, including the guarantee, describe the former product.

What you can look at instead

If you are choosing aligner treatment now, these pages explain how current at-home and clinic treatment works, and what US fees look like. They are further reading, not a shortlist with Byte's replacement at the top:

• Compare current US aligner providers, with prices and how each one starts
• How at-home aligner treatment works
• Invisalign and at-home aligners
• What clear aligners cost in the US
• Night-only aligners, if you were looking at Byte At-Night
• Invisalign in the US

SmileDirectClub, often compared with Byte, wound down in December 2023. That history is on the SmileDirectClub page.