CandidPro

Price

Your dentist sets the fee; Candid does not publish patient prices. Candid's own guidance to dentists says CandidPro providers average about $4,000. Two practices that publish fees:

Checked October 26, 2026. Two practices are a limited sample, and the Georgia figure is an average, not a quote.

Treatment includes your aligners, whitening foam and a ScanBox for home photo scans. PermaForm retainers are ordered through your dentist at the dentist's price and are extra unless your quote includes them. Many practices offer financing, and you may be able to use orthodontic insurance or HSA and FSA funds (tax-advantaged health savings and flexible spending accounts). If you finance through a lender, ask for the APR and the total repayable.

Practice fees$1,350 to $4,500

Offers and discount codes

We have no verified current offer from CandidPro. That does not mean there is no promotion: we list one only after checking it. The prices in this review are CandidPro's prices without any promotion.

If CandidPro shows a discount or a code when you visit, check its end date and terms on CandidPro's own site before you rely on it, and compare the total you would pay. We list an offer only after checking it on the provider's site and recording its terms, including any end date the provider gives.

All current offers

How treatment works

1. Exam and records. Your first appointment is at the dentist's office, where they examine your teeth and bite and take a scan and photos.
2. Plan. For a Comprehensive case, your dentist works with a Candid orthodontist on the treatment plan. Ask to see the plan and what it will and will not change before you agree the fee.
3. Waiting for aligners. Candid makes the aligners and ships them to you or to the office. This wait comes before treatment starts; you can set up the ProMonitoring app in the meantime.
4. Fitting. Candid says its aligners grip well enough that many cases need fewer attachments, the small tooth-colored bumps some systems bond on, but some cases still need attachments or elastics.
5. Active treatment. You wear the aligners about 22 hours a day. At each change, usually every 7 or 14 days, you take photos with the ScanBox and the app. If your teeth are tracking, you move on; if not, you may be asked to stay on your current aligner longer or come in. Mild cases may take a few months and complex cases a year or more.
6. Refinements and retainers. If teeth fall behind, your dentist can order more aligners. At the end you move to retainers.

If you lose or break an aligner, tell your dentist, who decides whether you go back to the previous one, move on early or need a replacement; non-clinical help is through the app. Our guides cover cleaning aligners and eating and drinking.

Comprehensive or Elements

Candid sells CandidPro to dentists in two packages:

These are the terms between Candid and your dentist. Your fee is set separately, and the dentist decides whether to pass on the Comprehensive refinements. With Elements, extra aligners mean a new Elements case or an upgrade to Comprehensive, which needs new records if treatment has started.

If you are offered Elements, ask why it suits your case, whether monitoring is included and what happens if your teeth need more aligners.

What we like

• Dentist exam first

  Your dentist examines you and scans your teeth before any aligners are made.

• Orthodontist review on Comprehensive cases

  A US-licensed Candid orthodontist reviews the plan on Comprehensive cases only.

• Refinements covered for three years

  On Comprehensive cases the practice can order extra aligners at no lab cost for three years.

What to be aware of

• Fewer office visits

  Most checks rely on photos you take at home.

• Elements is a lighter product

  No orthodontist review or refinements; extra aligners cost more.

• Retainers are extra

  PermaForm retainers are priced by your dentist unless your quote includes them.

Clinical oversight

Your dentist is responsible for your treatment, and on Comprehensive cases a Candid orthodontist reviews the plan. Most checks are done by photo, using monitoring software Candid says is FDA-cleared, so you will see your dentist less often than with traditional in-office aligners. Your dentist can still ask you to come in, and you should go in if an aligner does not fit or the app flags a problem.

CandidPro is designed for general dentists. For a bite problem, a growing child or a case another dentist has called complex, it is worth comparing with an orthodontist. Check your dentist's license with your state dental board, which also handles complaints a practice cannot resolve. For treatment questions, your contact is the dentist; Candid's support, reached by email through the app, handles non-clinical issues such as the app.

Retainers, refinements and refunds

You will need retainers after treatment to stop teeth moving back, and your dentist sets the type and how often to wear them. CandidPro's retainers are PermaForm, ordered through your dentist, and you can get them even if you did not use CandidPro aligners. Ask whether the first set is included and what replacements cost.

On Comprehensive cases, the practice can order unlimited refinements at no lab cost for three years from the first shipment; after that, a new case costs the practice the full fee. Candid says 90% of cases finish with one or fewer refinements. Ask whether your quote passes the free refinements on to you. Refunds and cancellations are between you and the practice, so get them in writing.

Alternatives worth comparing

If you want an orthodontist rather than a general dentist to run treatment, compare with an orthodontic practice offering Invisalign, Spark or braces. Our guide to clear aligners and braces compares the approaches.

What the evidence shows

Candid's figures, such as 90% of cases finishing with one or fewer refinements and fewer office visits, come from Candid. Its patient pages also link misaligned teeth to wider health problems; treat that as marketing rather than a reason to start treatment. Remote monitoring reduces visits, but how well it works for you depends on taking good scans and on your dentist reviewing them promptly.

Online reviews from before 2022 mostly describe Candid's former direct-to-consumer service, not CandidPro, so read reviews of the practice you are considering.

We have not treated patients with CandidPro or surveyed its customers.

Who this may suit

CandidPro suits someone who wants a dentist to examine them and plan treatment, but who is happy to do most check-ins from home with an app rather than visit the office for each one.

Elements suits only small changes. If your case needs more than that, or you would rather be seen in person regularly, compare a Comprehensive quote with in-office options.

Questions worth asking before paying

• Is my quote for CandidPro Comprehensive or Elements, and why?
• If I need refinements, are they included in my fee?
• Are retainers included, and what does a PermaForm set cost?
• How often will I come into the office, and who reviews my scans?
• What would Invisalign or braces cost here for the same case?
• What will my insurance pay, and what is the total if I finance?

Bottom line

CandidPro combines a dentist's exam, an orthodontist-reviewed plan on Comprehensive cases and home photo check-ins, and it can cost less than Invisalign at the same practice. Confirm whether you are quoted Comprehensive or Elements, and get refinements and retainers in writing before you start.