1.25/5 (57 ratings)
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Franksmile is a provider of clear dental aligners that you can order and wear from the comfort of your own home. They do not currently operate any longer in the UK.

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Written by Lewis Grove

Unfortunately, Franksmile filed for bankruptcy and no longer offers clear aligner treatments.

If you have any comments from first-hand experience with Franksmile, please leave them below.

If you're paying for Franksmile treatment in instalments, the finance provider should have been in touch to explain the situation with you.

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Franksmile is a provider of clear dental aligners that you can order and wear from the comfort of your own home. They do not currently operate any longer in the UK.

1.25/5 (57 ratings)
See all reviews

Have a question?

Find an answer or ask your question
Hi,I had treatment with franksmile a couple of years ago and I’m looking to get some more retainers….
Hoping you’ll be able to advise. I need another retainer and I originally had all my sets through yourselves….


Feel free to read all the reviews and leave your own review


December 14, 2019

Think they’ve gone bust if you look on Trustpilot
December 14, 2019

Thanks for your comment, Jack. It does seem that way. We’ll be updating our review as soon as we hear more information on the status of Franksmile’s future.

December 17, 2019

Are they coming back???! Can’t find any info online and when I ring it’s just an automated line. ?

December 19, 2019

It seems that Franksmile have ceased trading now.

December 30, 2019

Read the reviews here on Trustpilot Seems pretty clear!!!

January 2, 2020

They say they’ve gone Bankrupt but the business is still active and trading which means UK banks will not help with refunding money. The sole director Jonas Diezun is on LinkedIn and has lied about the business being in liquidation….which makes me believe the guy is a con artist! Avoid!!!!

February 8, 2020

I’m still paying monthly for my aligners but getting no support now and no help with any gaps what should I do?

Aligners UK
February 9, 2020

Hi Emma! Sorry to hear this. It seems like most people are having more luck contacting Tabeo (0808 281 2748), who provided the finance on behalf of Franksmile. If you’ve already paid them or have payments set up with them, we’d suggest giving them a call as it doesn’t sound like you’re getting the service you paid for. Hope this helps!

Sammy H
August 18, 2020

The slingers were terrible and caused a defect in my mouth which required surgery under the nhs. Customer service ghosted after they charged me for refinements but never supplied them. Glad they’ve gone bust so doesn’t happen to others. Unfortunately they’re prob just operating under a different company name like smile direct or WonderSmile

Aligners UK
August 26, 2020

Hi Sammy! Thanks for your comments about Franksmile. As far as we know, they are not operating any longer and are definitely not part of Smile Direct Club or Wondersmile. Thanks 🙂

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