3.94/5 (328 ratings)
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Find out everything you need to know about AlignerCo aligners in our full AlignerCo review. We examine how this brand, one of the cheapest on the market, compares to others.

Try AlignerCo
Written by Blair Hudson GDP Registered Dentist

AlignerCo are relative newcomers to the clear aligner industry. Since their launch, they’ve positioned themselves as one of the most affordable products on the market. With multiple payment options, a free assessment, and customized treatment plans, can they compare to the best names on the market? We take a detailed look at everything you need to know.

First Glance

Best for Affordability

AlignerCo has won our ‘Affordability' award in our 2020 Aligners Awards.

The aligner market is becoming increasingly overcrowded (some pun intended). As such, it’s becoming difficult for brands to differentiate themselves. To stand out, you need a unique selling point. For AlignerCo, their USP is their pricing.


  • Lowest price brand on the market right now.
  • Monthly payment options without a down payment.
  • Low-cost impression kits delivered directly to your door.
  • Whitening kit included with all treatment plans.


  • No clinics, meaning the only way to speak with a specialist is via video call.
  • Monthly repayment options are higher than with competitors.
  • Treatments take longer than some rival brands.

Who is behind AlignerCo?

AlignerCo was founded in 2019 in New York. As such, not a whole lot is known about the company. According to their LinkedIn page, the privately held company has between 11 and 50 employees. Their address is 182-30 Hillside Avenue, Suite #52, Jamaica, New York 11432.

Unlike many other brands in the clear aligner space, they don’t have a company story or information about their links to dentistry. Their focus is very much on their price, which is often significantly cheaper than competitors.

Who can use AlignerCo aligners?

As with similar companies, AlignerCo only offers its product to patients with minor dental issues. So, those with mild overcrowding or small spacing issues will likely be eligible for these aligners. However, those with more significant issues won’t be able to use AlignerCo products.

For those with more severe malocclusions, such as significant overcrowding, gaps, or an over or underbite, you won’t be able to use this service. The chances are, in these circumstances, you’ll have to see an orthodontist for treatment options.

On the AlignerCo website, you’ll find a free assessment tool that asks you a series of questions about your age and dental health history. After completing the survey, they’ll send you an email that you can order an impression kit from.

There are no choices when it comes to treatment options. Instead, it’s a case of you either can use the products or not. If you’re eligible for other aligner brands, the chances are you will be for AlignerCo too.

How are the dental aligners made?

AlignerCo aligners are made specifically to your requirements, meaning that the process has to be quite thorough. Unlike brands such as Candid and SmileDirectClub, AlignerCo doesn’t have any physical locations, meaning they can’t offer an in-person scan or consultation.

To get your dental aligners made, you first have to order an impression kit from the AlignerCo website. These kits include a type of putty that’s used to take impressions of your teeth. Once you’ve completed this step and sent your impressions back, you’ll schedule a video chat with an orthodontist.

As with many of the at-home kits, it can be tough to get an accurate mold first time. As such, it may take several attempts before you get something that’s viable. However, once you’ve sent off accurate impressions, you get a personalized treatment plan and your aligners in the mail.

AlingerCo aligners are made from FDA-approved plastic developed by DENTSPLY Raintree Essix, Inc. According to the company, these are the clearest on the market, making them nearly invisible.  

What treatment options are available?

There are two treatment options available with AlignerCo – all-day aligners, and night-time only aligners. The at-night aligners are a more recent addition to their treatment options – read below for more.

Clear aligners gradually realign teeth. To do so, multiple aligners are needed. After wearing one set for a few weeks, you move onto the next. Progress is gradual and must be reinforced with nighttime retainers once the treatment plan is complete.

While wearing the aligners, you have to keep them in for around 22 hours per day. You have to take them out when eating or drinking anything aside from water, and then brush your teeth before putting them back in.

How long does AlignerCo’s treatment take?

AlignerCo treatments take quite a while in comparison to other company’s products. According to their website, the average treatment time is between 6 and 11 months. This compares to 3 to 6 months with some brands like byte and SmileDirectClub.

The exact amount of time your treatment takes will depend on the extent of your dental issues and how strict you are with wearing your aligners.

Are there any other steps to take?

One of the key parts of the AlignerCo treatment process is the monitoring of your progress. Along with changing your aligners every two weeks, you’ll also have to send regular photo updates of your teeth. An orthodontist will then remotely monitor your treatment to make sure you’re on track.

At the end of your treatment plan, you’ll have to wear a retainer at nighttime. If you don’t, you risk your teeth misaligning again.

How much does AlignerCo treatment cost?

The big selling point of AlignerCo is that they’re around $600 – $700 cheaper than their major competitors. This means that their treatment price is only $1145, compared to $1900 for Candid and $1895 for byte aligners. If you pay by instalments, it works out at 12 monthly payments of $110, totaling $1320.

Check out our AlignerCo coupons, deals and sales here

Impression kit

At the time of writing, the impression kit is listed on the AlignerCo website as $39.99, down from $75. Again, this is cheaper than several other brands on the market. The final price of your treatment is also inclusive of the impression kit, meaning this price isn’t added on to your total if you proceed with aligners.


You can either pay a single lump sum of $1145 or pay in monthly payments, which equal $1320. This amount includes your impression kit, aligners, retainers, orthodontist prescription and shipping. It also now includes a whitening kit too, so you can brighten your smile as you straighten it.

The cost of AlignerCo treatment is definitely the most competitively priced on the market right now. You can save yourself a few hundred dollars compared to other companies, and it’s the main selling point of AlignerCo.


There is no information about replacement aligners on the AlignerCo website. However, most companies charge a fee for any lost or damaged products. The only time you’ll get a free replacement is usually if there is a manufacturing error with the aligner.


Your first pair of retainers is included in the price of the treatment. However, there aren’t any details on additional sets. Again, usually brands charge around $50-$90 per set, and they have to be replaced roughly every six months.

Are payment options available?

AlignerCo have a few options available when it comes to paying for your aligners. The first (and cheapest) method is to pay the full amount upfront. Although expensive, it works out much cheaper than with many competitor brands.

There are two options when it comes to payment plans. The first is called their SmileFlex option, which is 12 monthly payments of $110, no deposit needed. You can only pay with Visa Credit and MasterCard Credit.

The second is SmileFlex Easy, which requires a $275 down payment, followed by 11 monthly payments of $95. All major forms of payment are accepted with this method. Both installment options come out at $1320. This is $175 more expensive than paying all at once.

What are NightOnly Clear Aligners?

NightOnly clear aligner treatment is a newer option from AlignerCo that is ideal if you want to avoid wearing clear aligners throughout the day.

As the name suggests, you only need to wear NightOnly aligners at night – for around 8-10 hours per day instead of the recommended 22 for all-day aligners. That's important to note if you tend to sleep for fewer than 8 hours – you must ensure you wear them for the minimum time, and not just when you're asleep.

Not everyone is suitable for NightOnly treatment – they aren't effective on more severe cases. So, you'll have to use your impression kit and send it to be analyzed before you'll know whether you're eligible.

As the name suggests, you only need to wear NightOnly aligners at night – for around 8-10 hours per day instead of the recommended 22 for all-day aligners.

There are plenty of benefits to NightOnly aligners if you're someone who doesn't enjoy the thought of wearing aligners almost every hour of the day. However there are some drawbacks too – firstly, your treatment will take longer, at around 8-12 months.

Secondly, it's more expensive too. However, AlignerCo still offers the cheapest at-night aligners available in the US.

If you choose the NightAdvantage plan, you'll pay an upfront, one-off fee of $1,345. Or, you can choose a NightFlex or NightFlex Easy payment plan which spreads the cost over 12 months with a total cost of $1,500.

Is a warranty or guarantee available?

AlignerCo follows what they call their ‘Smile Guarantee.’ This gives some protection to customers. For example, you can get a refund on unused, unopen impression kits within 15 days of purchase. If you pay for treatment and the orthodontists determine you’re not suitable, you’ll receive a full refund.

At the end of your treatment, if you aren’t happy with the results, you may be eligible for additional aligners. However, this depends on you following the instructions throughout your treatment.

How old do you have to be?

Patients must be at least 14 years old and have all of their adult teeth. Those under the age of 18 will need writer and signed permission from their parents or guardians.

Where is AlignerCo treatment available?

Patients across the US can request an impression kit in the mail. Because AlignerCo doesn’t have any physical locations, mail order and video consultations are the only available option.

What about customer service?

Generally speaking, the level of customer service from AligernCo is quite good. Their website has a variety of contact methods you can access:

  • Via email at
  • Via phone on 1 (877) 840-1561
  • Using their online chat portal on the AlignerCo website.

Customer reviews of the company often praise the response from the customer service team. However, they are quite a new company, so time will tell if they can keep up this level of service.

AlignerCo: The Verdict

So, what is our final verdict on the offering from AlignerCo? Well, overall, we’re quite impressed. As a newcomer to the party, it’s maybe a little early to say for definite, but they certainly seem to have many of the basics nailed down.


It’s pretty easy to get started with AlignerCo. The ‘free assessment’ is a simple questionnaire on their website. If you pass this, you can get your hands on an impression kit in the mail. Once you’ve sent your teeth impressions back, it usually takes a few weeks for them to assess your needs and create a personalized plan.

It can then take another few weeks for your aligners to come through in the mail. However, you get the whole set ready for you to start wearing the day that they arrive.


Aligners Affordability Award 2020

Alignerco has achieved our Aligners ‘Affordability' Award 2020. This means that they stand out in front of other providers for budget-conscious patients.

The price point of the AlignerCo product is what makes it stand out from the crowd. It’s several hundred dollars cheaper than the big names out there, making it an appealing prospect for many. If the price is your motivating factor, then it’s definitely worth having a look at AlignerCo.

The one slight downside is that monthly payments are higher than companies like SmileDirectClub. However, this is offset by the fact it’s usually a much shorter repayment period (12 months instead of 24).

The low price does mean that they have to compromise on some aspects, however. The main one is that they don’t have any physical locations you can visit for a consultation. So, if you’d rather see someone and talk through the process, this maybe isn’t the service for you.

Ease of use

Overall it’s really simple to get started with the AlignerCo treatment process. A quick questionnaire, and you’re ready for a home impression kit. These can be notoriously difficult, and the AlignerCo one is no more or less intuitive than competitors. Once this part is out of the way, the rest is a breeze.

Everything you need to complete your treatment is included in your delivery box. You get a detailed set of instructions, and each set of aligners is clearly marked. All you have to do is start with the first pair and change them every couple of weeks.

Some people find it hard wearing this type of clear aligner for 22 hours per day. Initially, it can be a bit uncomfortable having them in your mouth. However, as treatment progresses, you soon get used to it.


With AlignerCo you can choose between all-day or NightOnly aligners, and there are a few when it comes to payment too, which is handy. If you’re looking to split the cost of your aligners over 11-12 months, it’s pretty easy to do so.

All treatment plans now come with a whitening kit too.


The Smile Guarantee gives you some reassurances when it comes to your treatment. Although there is no money back option once your aligners are created (unless they’re faulty), AlignerCo will stick with you until you’re satisfied.

Once your treatment is done, they will keep making adjustments to your aligners if you’re unhappy with the results. This is done at no extra cost, provided you’ve stuck to the treatment plan. 

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AlignerCo FAQs

🤑 Are AlignerCo the cheapest invisible aligners?

Currently, AlignerCo are the cheapest option if you want to straighten your teeth using clear dental aligners. AlignerCo offers a no-frills service in order to keep costs down, resulting in plans that are often hundreds of dollars cheaper than some providers’ plans. Plus, you can save even more if you get referred by a friend – you’ll get $100 off the Smile Advantage Plan if an existing user refers you, bringing the cost down even further.

🤔 How is AlignerCo different from other providers?

AlignerCo aims to be the most affordable aligner option on the market for US citizens. So there’s no option of visiting a dentist or other location to get your initial impressions done by a professional – you’ll need to do it yourself at home. Beyond that, the service is very similar, and treatment times are comparable too, taking between 6 months and a year on average. Some other providers may be slightly quicker but you’ll pay a premium for these options.

🤓 How often should I change my aligners?

You should change your aligners every two weeks with AlignerCo. Some providers will give you fewer sets to last longer, but AlignerCo prefers to make more regular adjustments to ensure your treatment stays on track. Don’t immediately throw your used aligners in the garbage, as they may be needed if you lose or break a set of aligners in future. You may be advised to switch back to an older set while you wait for replacements to be shipped to you.

🦷 Can I chew while wearing my aligners?

Most dental aligner companies stress that you should not eat while you are wearing your aligners. That’s because putting pressure on them can damage the aligner, and move your teeth while they’re undergoing the gradual moves caused by the aligners’ design. Interestingly, according to the AlignerCo website they suggest you can chew while wearing aligners, but ideally you should never eat while they’re in your mouth. It’s best to be safe and remove them during mealtimes to prevent any damage.

😁 Will I have a lisp with my aligners?

You may have a slight lisp with your aligners as you get used to wearing them. You should adjust within a couple of days, and you’ll then be able to speak normally even as you change your aligners every two weeks. The lisp, if you have one, will be minor and most people won’t detect it, and you’ll barely notice you’re wearing your aligners after that first two days so speaking will become completely natural again. Many people get used to wearing aligners immediately and have no issues speaking as normal from the get-go.

👀 What is SmileFlex?

SmileFlex is the finance plan offered by AlignerCo if you wish to spread the cost of your treatment. There are two SmileFlex plans available. The first of these is the SmileFlex standard plan, powered by the finance company Affirm. It is a straightforward instalment plan of just 12 monthly payments of $110, giving you a total cost of $1,320. This is almost $200 more than the pay upfront plan, but is still significantly cheaper than other providers’. Alternatively, you can choose SmileFlex Easy. Powered instead by, this involves a $275 down payment followed by 11 monthly instalments of just $95, so that the total cost remains the same as the standard SmileFlex plan at $1,320. If you can afford the down payment and want lower monthly costs, this could be the ideal option for you.

⏰ How long does it take to get my treatment preview?

Your treatment preview will show you the results you’ll be able to expect when using AlignerCo dental aligners, so you know what your smile will look like once your treatment is complete. Once your impression kit has been received by AlignerCo, you can expect to receive your preview within 12 to 14 business days, so approximately three weeks from the day your shipment arrives back at the lab. If you aren’t happy with your projected results, you are allowed to request a modification which may be possible.

🏈 Can I play high impact sports while wearing my aligners?

AlignerCo recommends that you remove your dental aligners while you’re playing high-impact sports such as football. If you’re wearing your aligners and you take a hit, you might damage your teeth and affect the future use of that set of aligners. Remove them, and wear a mouth guard as you normally would. Make sure you reinsert them as soon as possible, as anytime you’re playing high-impact sports is more time in your day that your teeth aren’t being moved, and with eating and drinking breaks, plus brushing your teeth, those days may risk the 20-22 hour recommended time of wearing them.

🎷 Can I play musical instruments while wearing my aligners?

Just as some people may develop a lisp for a couple of days when first wearing aligners, they can also make it a little trickier to play musical instruments that involve using your mouth, such as a flute or clarinet. But there’s no risk of damaging your teeth or your aligners, so feel free to play. You may just wish to spend a little extra time practising before your first performance wearing aligners, so that you’re completely comfortable with how they feel whilst you’re playing.

🧼 How should I clean my aligners?

Some aligner providers recommend using liquid soap as the best cleaning method for dental aligners, and suggest you shouldn’t use toothpaste. AlignerCo instead recommends simply rinsing your aligners, or letting them soak in tap water, and using your toothbrush and toothpaste if you want a deeper clean. You should only brush lightly, and you shouldn’t clean aligners with an electric toothbrush, otherwise, you may cause damage to the aligner tray that could either make it more opaque, and easier for others to see, or potentially damage the molded shape so that they aren’t as effective. An alternative is to buy specialist cleaning tablets which will remove any harmful bacteria from the aligners.


Find out everything you need to know about AlignerCo aligners in our full AlignerCo review. We examine how this brand, one of the cheapest on the market, compares to others.

3.94/5 (328 ratings)
See all reviews


  • Lowest priced provider on the market
  • Monthly payment options without down payment
  • Low-cost impression kits shipped to your door
  • Whitening kit included with all treatment plans


  • No clinics - speak to a specialist via video call
  • Monthly repayment options higher than competitors
  • Treatments may take longer than some rivals

Have a question?

Find an answer or ask your question


Feel free to read all the reviews and leave your own review
Edythe Ryan
February 8, 2024
Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult throughout the process

Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult throughout the process. I have asked to speak to someone and have only been given the options to email with customer service. The language, descriptions, and, in general, email communications errors were constant prolonging each stage of the
process. I asked at this stage if I could get a refund because of the complete loss in confidence of this company and was told a flat no, even though no product had begun to be fabricated or even scheduled for fabrication. The impressions I mailed into the company were received on 12/13/2022 after poor instructions and therefore a 6 week loss of the impressions. I was told in an email that they had arrived and a “smile projection will be with [me] in about 2 weeks” which I did receive on 12/23/2022 and then approve on 1/8/2023. I was told that the aligners would be mailed in three weeks via email on 1/9/2023. On 2/9/23, 4.5 weeks later, I had to inquire if I missed an email notifying me of shipment. I was emailed on 2/10/2023 that the aligners are under fabrication and they will “expedite” the process. On 2/26/2023, Iemailed again inquiring about the aligners arrival, no response to that email. I received my aligners on 2/28/2023 at my place of business which was never given to Alignerco but was in my signature line on emails (example of the poor customer service communication. Upon arrival, the lower aligners have an obvious defect in the fabrication that creates an over-hang of the plastic which rubbed and caused a sore on my tongue. I shared why I felt they were ill fitting and now they are asking that I pay for the shipping for a new set of impressions. I had to repeatedly explain this to the customer serviceperson; it felt like they were just replying with pre-formatted replies and sometimes that they were asking information that was on the email they were replying to. The original timeline AlignerCo estimates on their website is 5 weeks from the date they receive the impressions. I did take longer to approve the impressions because of the holidays and vacation, but it still took 8 weeks from that date. Their communication and instructions are terrible.

Sunny Arruda
February 8, 2024
Protect yourself and your hard earned money from these scammers! This is the Worst company I have ever dealt with

Protect yourself and your hard earned money from these scammers! This is the Worst company I have ever dealt with. Lots of bait and switch, lies, answers that are not accurate and generally all the care about is making the sale.

In my case, I made the impressions without a problem and sent them back. I was directed to the consent form online where I was told I would be able to indicate the location of any bridges or crowns (I do have some) but the consent form was only a button to consent and nothing else to indicate any issues. I immediately emailed them with a complete dental diagram with each crown clearly marked and each tooth numbered like the dentist does. I used a dental chart to do this. A few weeks later I received a “projection of what the treatment would look” after the 15 aligner trays were completed and showed the results after each tray. They looked good so I approved them but now the price for the treatment had increased by $100! I messaged demanding they honor the price I had when I started. They wanted me to pay the new price plus the cost of the impression kit I had already paid for, and wait to be refunded for the impression kit and the price difference of the plan. No, I will not pay twice for an impression kit and wait for a refund. I will not pay the newly inflated price of the plan and wait for the refund for the amount over what I was told when I started this process. He assured me I would get an invoice from finance that would be correct and I could pay from there. The next morning at 7am I got a call from Finance, that woke me up and the guy insisted I pay him over the phone with my credit card. I'm not in the habit of giving my card number out to people who call asking for it so I refused and told him to send the invoice and I would pay it when I got up. The invoice arrived and while it did reflect the original price I had been quoted, it still included the amount for the impression kit again. It took several emails and 2 days before I received an invoice for just the balance I still owed to start treatment.

Finally having the correct invoice, I went to make the payment and realized now the upper arch showed only 12 trays, not the original 15 and there was a gap between my front tooth and the one to the left that wasn't there originally, plus the projections were not as good as the ones I originally approved. I called them again and was told they had to make the new projection because I didn't tell them about the crowns and bridges. WTF? Yes, I emailed that info 2 weeks before they made the first projections! AND if I didnt tell them, where did they get the info to create the 2nd projections from?? Had the price not changed, i would have paid when I approved the 1st projections but they would have sent the 2nd projection that I didn't approve and they likely wouldn't have said anything. I argued back and forth about the lies they told about not having the information and the change of the plan without informing me. It was certainly a bait and switch on their part.

Eventually I decided it was still better than what I had so I made the payment and was assured the aligners would arrive in 3 weeks. Of course they didn't arrive and I hadn't heard anything from them since I received the confirmation of payment. Once again, I called, asking when I could expect the aligners to be shipped and was informed I needed to approve the plan so they could start the fabrication of the aligners. I explained again that their app shows the plan was approved and I also had been told that during the last phone call and the app didnt have any place to approve because it said it was approved. Why hadnt I been made aware of this issue when I paid for the aligners? Why did I have to call to ask where the aligners were to be told this? This person I spoke with insisted I did not approve it and put me on hold. He came back and said the link to approve it would be sent tomorrow. Why wasnt that link send at the time of payment, or any time before that? All I ever saw was the new projects they put on the app that clearly said it was already approved.

So now I would have to wait another day to approve and then wait at least 3 more weeks to receive the aligners if they made them this time. I asked for it to be expedited and have the aligners made as a priority and shipped overnight at their expense, so I would receive them next week. He said he'd do everything he could to get them to me in 2 weeks AFTER I approved the the plan. UGH!! I told him I was tired of the lies, the bait and switch and the general incompetence of the company, the useless app and I wanted my money refunded now or the aligners to be shipped with a tracking number by the end of the week. I was put on hold again and this time he came back to say he was transferring me to his supervisor.

When the supervisor came on, he said his name was James which I found interesting. Every person I've spoken to on the phone has been male and named James. Every email comes from “Ele” and the first 3 sentences of each email are identical. The questions I've asked in email are never answered. I realize all of these phone conversations are with a call center and the people I'm talking to have no authority to do anything. I have never spoken to anyone who actually was an authority at Alignerco.

This supervisor tried to tell me the same things, I never approved the plan and I need to do that so they can start the fabrication of the aligners which will take 3-4 weeks to arrive. I gave him the same options as I had given the last person, the aligners need to ship this week or refund everything. Again I was promised they'd do their best to get me the aligners in 2 weeks. I told him I now understood why their BBB rating is F and I no longer felt I could trust this company. I asked for a refund, which I was told was 1-2 days to process. I promised him I would make a review on every social media site and open a dispute through PayPal. He said he'd refund today. I ended the call.

A few minutes later the supervisor called back and like a used car salesman he said he really wanted me to continue with the aligners and was prepared to offer me a $100 refund if I would allow the aligners to arrive in 2-3 weeks. I repeated they needed to ship this week or refund my payment. He then offered $200 and again I told him what I expected. He offered $250 and I said the only way I would consider what he was asking was if they refunded $500. He offered $300. I said no. There are many complaints of the aligners not fitting when they arrived and since my impressions were now 2 months old and my teeth may have shifted some in that time, I knew I would end up with more trouble when the aligners arrived if they didnt fit right. I demanded a refund and again promised to review and tell my story. He tried offering $300 again and then said he'd refund. I told him I needed to see a confirmation of the refund immediately and see it begin processing through paypal within the hour. We ended the call and I immediately got my refund confirmation and did see it processing in Paypal within an hour.

There are many other choices out there with much better reviews and similar pricing. I found another company with a discount today so I am actually paying less ($799) for both arches and daytime aligners paid in full. They have no complaints with BBB and much better reviews. This company will continue to make adjustments until the client is satisfied with the outcome, for free. Alignerco wants you to pay $200 to have new impressions and a new plan and only guarantees you'll get 80% of the projected outcome. The new company I'm going through is US based and the aligners are made in the US. They allow you to talk to their US licensed dentists by video chat. Alignerco never lets you speak with any “expert”. They only allow you to talk to customer service call center who will pass your info on to the “expert” (they never say dentist) and they relay the answer back to you. You never get past the middle man.

I should have demanded a refund when they changed my plan without telling me and tried to say I didnt provide the info on Crowns and bridges. I guess I hung on because several weeks had passed and I didnt want to start over with another company. But Alignerco just kept screwing up until I just couldn't deal with it any more. It is worth every penny to start over with a new company. Don't waste your time like I did.

February 8, 2024
DO NOT WASTE YOUR MONEY! Horrific company! No customer care and zero services rendered! I paid the full price ($900) up front to save money on the overall cost

Horrific company! No customer care and zero services rendered!
I paid the full price ($900) up front to save money on the overall cost.
They have yet to render any services to me. I have been sent 1 aligner no extraction tool or instruction!!! Each aligner should be worn for 10 days. Numerous back and forth emails, I just finally requested my money back because they are not rendering me any services STILL! AND REFUSE TO SEND ME MY MONEY BACK!!
DONT WASTE YOUR TIME AND MONEY. If you want great customer service and adequate care go to Byte aligners. They are amazing and are worth the extra money.

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Jo P
May 27, 2020

Awesome company that really helped me when I emailed them! I’m not sure if they’ve got physical locations though so it’s something that I’d like a bit more info on if possible!

June 11, 2020

Where are they located in the US?

Aligners USA
June 11, 2020

Hi Sharpit – AlignerCo are based in New York but you’ll be able to carry out your treatment from home. Hope that helps.

July 30, 2020

Tried them and they good with impression kit, a bit basic but good.

September 2, 2020

Can you get nighttime alignerswith these guys?

Aligners USA
September 2, 2020

Hey Fran – yes, they certainly do!

January 21, 2021

are they they as good as smile direct club? i want to get my teeth straightened but can’t afford the others. thanks!

RC Ramirez
April 5, 2022

You are really taking chances with them. I never got to actually meet a dentist or orthodontist on staff, although I clearly had issues with my aligners that were never addressed.

Alignerco sends your aligners in 2 groups … sets 1 – 5, then the remainders. In my case, the sets in the 2nd group did not quite fit on top… my teeth are not even and the aligners did not allow for that.

Every 2 weeks Alignerco asked me to send pics of how the fit was. Every 2 weeks I told them about the mis-fit problem. A dentist or orthodontist was never brought to the discussion. I never got a phone or video call with a person that could understand and address the fit issue.

The good news is that in spite of the fact that the upper aligners ‘hang off’ my top front 4 teeth by about 3/16″, they are working. (They look wonky which is disappointing as I have to wear them in public). This is pure luck that they are working.

The company seems to be purely focused on making the dental appliances. that is all they do, no allowance made for any adjustments or issues. You get one making of your appliance sets, and that’s it. The company finally stopped asking me for feedback on the fit; haven’t heard from them in a while. Are they still in business?

Lydia Johnson
October 21, 2022

Do not use AlignerCo. They have terrible customer service, I used them for over two years, and not only did they cause my teeth to become wiggly, but they also caused me to have receding gums. My dentist said that these issues were from the aligners, and when I reached out to AlignerCo to get a refund they refused and insisted that it was my fault, not theirs.

April 15, 2023

AVOID ALIGNERCO. Their \”Smile Guarantee\” is a joke. The aligners will not work and they will blame you for it. Then apparently they will try to make you pay extra to fix the fact that their aligners aren\’t working. Or, in my case, the aligners will cause issues for your teeth and they will blame you for that as well and tell you a refund \”is not possible.\” There is no such thing a smile guarantee with this company. They are the definition sketchy. RUN FAR AWAY.

October 6, 2023

C-rooked R-etainers A-re P-oor for the end result!

January 28, 2024

They sent me the first step, the impression kit. After I mailed back the impression kit, they just stopped responding on everything. I can’t get in contact with anybody, and I already paid for my full treatment.

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